南營、資訊過載與賽博格

上週六我在 Geneva.Zone (instagramtelegram) 網路座談分享,包括八月時在雅加達舉行的 Disinformation & Disclosure 研討會(我的會後紀錄)以及暑期學校中與來自亞洲各地參與者互動的經驗,得到參與者的一些迴響。雖然我一個人幾乎講了將近一個半小時,回頭想想,可能有幾個概念需要再說明一下。

所謂的南營(Global South)原先指在政治、社會與經濟的南北分歧中之發展中國家,西德總理威利.布蘭特曾經在一份報告中(註1),依照北緯30度線將南北分歧在世界地圖上畫出來,看起來就像一隻貓在玩球。全球數位落差,也約略符合這個脈絡。

近年資通訊基礎建設加速後,南營國家也成了眾多網路公司爭奪下一個十億用戶的布局重地。亞洲經濟發展快速,自然是有目共睹,如東南亞島嶼部的印尼,南亞的印度次大陸,再加上南美的巴西和非洲的奈及利亞。除了及少數的例外,在一般華文媒體傳達的訊息中,通常對這些國家發生的事情只有簡單帶過。然而在假新聞議題裡,這些國家各自的媒體生態,呈現出非常複雜的產生—傳遞網路。

我在和與會友人分享時,總是會想著台灣的經驗,可以如何與南營國家對話?有哪些能夠互相借鏡之處?不過,在那之前,免不了要談社會背景和環境,但光是想到要跟印尼朋友解釋台灣的移工現況,還有聽他們說當地華僑種種,有時就足以讓人羞愧到抬不起頭來。


談假新聞,或者說資訊症候群(information disorder),無可避免的必須討論人與資訊、資訊與科技、科技與人的關係。科技與社會研究(Science, Technology and Society)最常提到的大概就屬傅柯(Michel Foucault),對於主體性以及知識/權力論述。我們對主體的認識來自資訊,資訊產生則是源自一個現有的權力架構(註2)。Nishant Shah(Center of Internet and Society 共同創辦人,目前是荷蘭ArtEZ藝術大學的學術長)在暑期學校時,以身體作為比喻。自然獲得性別角色者所呈現的表徵,是原生資訊的集合體,而且已經內化而不需要經過思考。就像每天早上起床,決定要穿什麼衣服,通常不需要太多時間。

但是跨性別者則不然。由於缺乏原生資訊,為了在這樣的身體上重新建構性別角色,跨性別者需要精心規劃,透過科技/技術的協助,來突破主體的限制。他人接收到的訊息是科技的結果,而在觀看—被觀看的途徑互動下,強化了兩方的回饋,結果就是跨性別者身上,時常呈現出比自然獲得性別角色者更強化的性別意象(Hypersexuality)。

從這個角度理解 misinformation, disinformation, malinformation,就會發現一般討論並不會試圖解析、了解這個建構過程。在打「假」以前,或許可以先想想「真」是怎麼產生的。


除了主體,知識/權力,另外一項和資訊有關的現象是資訊過載(Information overload)。

生活在數位時代 (digital age)的我們,或許已經認為這是再正常不過的常態。不過,公元前埃及的亞歷山大圖書館,曾經是世界上最大的圖書館、人類知識的集大成,希臘文化的中心,全盛時期藏書約40–70萬卷,大約只有台大圖書館的1/6。

亞歷山大圖書館兩次被毀後,有很長一段時間,知識掌握在教會手上。中世紀時,教會對於一個人能夠接收多少資訊有過許多辯論,認為若掌握太多資訊,將會使道德(moral)有所減損。而奧古斯丁 (St. Augustine)所提出的光照理論,就是解決資訊與道德間的困境,強調透過來自上帝的神聖光照(dividine illumination)獲取知識,以及透過愛上帝來使自身品性良善。

這個概念一直持續到印刷術出現,但對資訊過載現象的認知,似乎是最近才從例外轉為常態。經過數千年歷史的演進,人類處理大量訊息的能力,有明顯變化嗎?記憶容量依舊是有限的。

大量的資訊造成虛假的親密感(false intimacy),因此得到和記憶不符的資訊時,就破壞了這樣的信任關係,造成心理或道德上的衝突,也就是所謂的背叛。比起訊息真偽與否,破壞信任/親密感的背叛(information betrayal)恐怕才是真正觸發情緒反應並且付諸行動的關鍵。

Cyborg

無論是否願意,我們都已經成了賽博格(cyborg, 註3) — 是人與科技的混合體,也同時反應環境與虛構的造物。


註1:作為西德總理,威利.布蘭特(Willy Brandt)最出名的,大概是讓他得到諾貝爾和平獎的華沙之跪,不過這裡指的是他擔任國際發展議題獨立委員會(Independent Commission on International Development Issues)主席時的那份布蘭特報告

註2:以上敘述超出我個人語境許多,歡迎熟悉傅柯的朋友指正。

註3:詳見 Haraway, D. (1985) «A Cyborg Manifesto: Science, Technology, and Socialist-Feminism in the Late Twentieth Century». Simians, cyborgs and women: the reinvention of nature, 149–81.(中譯本由群學出版)

Disinformation & Discourse: Notes from Symposium

Disinformation and Filter bubble

(Note: This is remark from 1-day symposium at August 21 in Jakarta, Indonesia by Digital Asia Hub, Berkman Klein Center and Chatham House. I participated on behalf of Open Knowledge Taiwan. The symposium adopted Chatham House Rule, so I will only write about what has been discussed in the symposium without specified the speaker unless it is already in public)

The global disinformation landscape

What is disinformation? In Chinese we often use the fakenews (假新聞) or disinformation (不實消息). But the distinction is not very clear. Based on the “Information Disorder” report by Council of Europe, we can find the following definition:

  • Dis-information. Information that is false and deliberately created to harm a person, social group, organization or country.
  • Mis-information. Information that is false, but not created with the intention of causing harm.
  • Mal-information. Information that is based on reality, used to inflict harm on a person, organization or country.

Such distinction is based on a spectrum from “falseness” to “intend to harm.” When the term “fake news” is used, usually it is in the context of “disinformation” and “misinformation.” Within this broad spectrum, several distinct types of problematic contents exist.Fake news. It’s complicated.
By Claire Wardle, First Draft News Research Directormedium.com

Among them, the satire content receives less attention. But it is potentially a source of misinformation/disinformation, depending on how much the harm will do. Satire, art, comedy and humor are also freedom of expression that may subject to state interference.

People’s Daily Quotes the Onion: Kim Jong Eun ‘Sexiest Man Alive’
The People’s Daily newspaper posted on its website a 55-photo slideshow dedicated to North Korean dictator Kim Jong…blogs.wsj.com

Is freedom of expression only about “correct” information? Not necessarily so, as pointed out by David Kaye. It can be a tool of authoritarian state. This has become a huge controversy for Malaysia’s anti-fake news law, as Barisan Nasional aims at silencing any criticism before the general election.

Legal approach

Germany’s Network Enforcement Act (Netzdurchsetzunggesetz, or NetzDG) is probably the most widely cited example as a legal approach for fake news. But it has been criticized by both academic and civil society for following reasons:

  1. Difficulty to define the scope “big social media networks”
  2. Take-down within 24 hour if obviously illegal and within 7 days for the rest is a possible violation of freedom of speech guarantees

Germany: Flawed Social Media Law
The new German law that compels social media companies to remove hate speech and other illegal content can lead to…www.hrw.org

Although German scholar sent a clear message said “Don’t copy German’s approach,” it couldn’t stop Russia from direct copy-and-paste into national law.

Russian bill is copy-and-paste of Germany’s hate speech law | Reporters without borders
Reporters Without Borders (RSF) condemns a Russian bill that would force social networks to remove “unlawful” content…rsf.org

What remain to be seen are the transboundary cases. Although the offense may be sanctioned even if it is not committed in Germany, no foreign case has been established so far. As mentioned by the speaker, there are some discussion about whether the mutual legal assistance in criminal matters between US and Germany covers the criminal offense on “big social networks.”

Role of Platform

Platforms are based on attention-seeking economy works a bit different from advertising. Thus, platforms have a complex role in fake news as it has some clear economical drives. During the symposium, we found local differences that changes the way platform interact:

Why Facebook is losing the war on hate speech in Myanmar
YANGON, Myanmar – In April, Facebook founder Mark Zuckerberg told U.S. senators that the social media site was hiring…www.reuters.com

Disinformation and democracy in Indonesia – New Mandala
“Fake news” has become a buzzword in the contemporary political lexicon around the world. In Indonesia, there has been…www.newmandala.org

How South Korea’s Fake News Hijacked a Democratic Crisis
On Thursday night, South Korean president Park Geun-Hye was officially ousted from her office after a special…gizmodo.com

Different platforms has different approaches. But like many other occasions, the most discussed platform did not have someone to speak on their behalf in this symposium. In additions, it’s often the case that platform under/overestimating the capacity of user in solving the disinformation. AI is unlikely to solve it either.

Final Remark

Fakenews is like Monster “Hydra” : you chop one head and there will be two grow out immediately.

Most of the participant agree that quality journalism, media diversity and digital literacy can be solution in the long term. Although not mentioning explicitly in the symposium, the problems identified are mostly about trust. There are some questions may be worth thinking about:

  • What can we learn from other behavior-change campaign? (such as in public health)
  • After the war is over, what kind of society we would like to have?